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+49 911 14 888800
+49 911 14 888800

Payment and shipping

The following terms and conditions apply:

Shipping terms

We deliver within Germany and to the following countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Rumania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus, Switzerland.

Shipping costs

(including VAT)

Deliveries within Germany:

We bill shipping costs based on the order value (gross value of goods):

  • Goods value up to € 299.99 = € 7.90
  • Delivery is free on all orders from a value of € 300.00

Deliveries within Switzerland:

We bill shipping costs based on the order value (gross value of goods):

  • Goods value up to CHF 499.99 = CHF 12.90
  • Delivery is free on all orders from a value of CHF 500.00

Deliveries abroad:

We charge a fixed sum of €19.90 for the shipping costs to the following countries:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.


We charge shipping costs abroad for the following countries in zones:

KG ZONE 3 * ZONE 5 **
0 - 3,99 19,90 € 45,90 €
4 - 6,99 24,90 € 61,90 €
7 - 10,99 29,90 € 83,90 €
11 - 15,99 53,90 € 139,90 €
16 - 20,99 61,90 € 167,90 €
21 - 30,99 77,90 € 222,90 €
31 > Please contact us with your order.







* Zone 3: Norway

** Zone 5: Japan, Singapore

Delivery periods

Unless otherwise stated in the respective offer, the goods will be delivered within 4 - 7 days for domestic deliveries (Germany), within 5 - 14 days for EU deliveries abroad, and up to 3 months after conclusion of the contract for deliveries outside the EU (after the date of your payment instruction in the case of agreed advance payment). Note that no deliveries are made on Sundays or public holidays.

Terms of payment

You have the following payment options for deliveries within Germany and abroad:

  • Payment in advance by bank transfer
  • Payment by PayPal
  • Payment by credit card via Unzer 
  • Payment by debit card via Unzer
  • Payment by Amazon Pay
  • Payment by Instant bank transfer
  • Payment by Giropay


Other payment details

The invoice amount is to be compensated for payment on account within 14 days.If you pay by credit card, your credit card account will be charged upon conclusion of the contract.

If you have any questions, you will find our contact details in the legal information.

Free shipping above 300,00€
within Germany
Certified by Trusted Shops

The konektra brand

Intelligent. Durable. Modular. konektra! Our brand has stood for the very highest product quality and impressive individual customer service for over 10 years. konektra is a registered trademark of konektra GmbH. konektra GmbH has no contractual or corporate relationship with the USM Haller company.

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